At Ampersand Essential Oils, we pride ourselves in providing the best customer service in the industry. We are sick and tired of Aromatherapy only being for the "rich and famous", so that's why we created our customer care policy. We promise to always keep our pricing and services affordable and attainable to everyone. If you are in need of assistance but can't afford our price bracket, please email us firstname.lastname@example.org. We can talk through your options and see if there is any way we can meet your needs.
PRIVACY & SAFETY
All products, services, recipes, and designs are copyrighted by Ampersand Essentials Aromatherapy LLC. No use is permitted unless explicitly given via email to the party inquiring. If you are using our recipes on social media, you are REQUIRED to tag us using our handles @amp.essentials or @ampersandessentials on all posts, and use the hashtag #ampersandessentials to comply with copyright laws.
When you purchase from us, your name, shipping information, and any other requested information will be stored in our cloud-based database. It will never be distributed to any other source, it will never be printed out (other than for shipping labels and packing slips) and will always be encrypted using Wix's safe encryption system.
Your information will NEVER be shared with third parties or be sold. We understand how annoying and concerning this may be, because we are people too! Privacy is of utmost importance to us. The only thing we will be using your information for is for shipping and for our email subscription, but you have to sign up for that in order to receive our emails! You will NEVER be automatically added to anything because we also understand how full our inboxes get!
Lastly, if you purchase any of our essential oils and use them to create your own products, your labels must include the phrase "made with Ampersand Essential Oils", regardless of if you are gifting them, using them for yourself, or selling your products for purchase to others. You are not required to link anything back to our site, however, we do ask that you spread the word about our oils and products so others can learn about us!
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